Food service project update

Food allergy training all about allergens

17 July 2017

In response to engagement with key stakeholders in the food service industry, a free online training course has been launched by the National Allergy Strategy, a partnership between Australia’s peak allergy bodies, the Australasian Society of Clinical Immunology and Allergy (ASCIA) and Allergy & Anaphylaxis Australia (A&AA).

The All about Allergens online training available via a National Allergy Strategy website - -  provides access to training that is fast, easy and free. The comprehensive program provides need to know information relevant for those in the food service industry and is presented using videos and interactive activities.

The All about Allergens online course contains five units. 

  • Unit 1: A visit from the Environmental Health Officer
  • Unit 2: Avoiding cross contamination
  • Unit 3: Menus and labels
  • Unit 4: Talking to customers
  • Unit 5: When something goes wrong

Each unit include video information and interactive activities.  The final unit includes a final quiz, which on successful completion, allows participants to print a certificate.

A free downloadable booklet which supports the online training is also available as well as links to other credible websites.

Food allergy educationA community education website (a quick go to hub for top line information on management) has also been developed for people with food allergy and their carers – 






26 April 2017

Consultation with key stakeholders regarding the content of the online training course has been undertaken and the course content is being finalised and filming of the video content has been schedule for May 2017. 

The content for the website for consumers with food allergy and their families and friends will undergo review in the next few weeks.

29 November 2016 

In October, the first Food Service Forum for Food Allergy was held and was attended by approximately 40 people from key stakeholder organisations.

The aim of the Forum was to bring stakeholders together to discuss the current issues and agree on a way forward to improve the understanding of food allergy issues in the food service sector. It was agreed that an online training course should be developed for food service staff and work on this will commence early in 2017.

ASCIA and Allergy & Anaphylaxis Australia (A&AA) will also develop consumer based resources for individuals with food allergy and their carers.

Learn more here: Food service project

Content updated 26 April 2107

National Allergy Strategy Rationale

Allergic diseases have become an increasingly important chronic disease and public health issue in Australia and other developed countries over the last two decades, contributing to increased demand for medical services, significant economic cost of care and reduced quality of life of people with allergic diseases and their carers.

National Allergy Strategy Websites

All about Allergens
All about Allergens

See website

Food Allergy Education
Food Allergy Education

See website

Nip Allergies in the Bub

See website

Lead organisations

ascia logo 2018s
Australasian Society of Clinical Immunology and Allergy (ASCIA) is the leading medical organisation for allergy in Australia. 

aaa logo 2018s
Allergy & Anaphylaxis Australia (A&AA) is the leading patient organisations for allergy in Australia. 

The National Allergy Strategy has received funding from the Australian Government for the following projects:
Food allergy prevention | Teens and young adults | Food service | Drug allergy

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